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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Edward M

March 26, 2026

5  out of  5
rating by Edward M
"I had an outstanding experience working with Dawn Nickel at the Craig Martin State Farm office. During a recent claim, Dawn went above and beyond by personally getting involved to help me navigate and expedite the process. She took the initiative to connect me directly with the appropriate claims representative and even stayed on the calls to ensure everything was handled smoothly, on more than one occasion. That level of hands-on support and follow-through is rare and made a real difference. It’s clear she genuinely cares about her clients and takes ownership of making sure they’re taken care of. Highly recommend this office and especially Dawn if you’re looking for responsive, personalized service."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Wallet Orlando

March 17, 2026

5  out of  5
rating by Wallet Orlando
"Kelsey, she do it best service for me. Corrected my request and help me take a good coverage for my new car."
We responded:
"Wallet, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Craig Martin’s Team here in our Winter Garden office. "
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victor lystrom

March 16, 2026

5  out of  5
rating by victor lystrom
"Kelsey was a pleasure to work with. She was very helpful in explaining the differences between Florida and Minnesota"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Charmaine Green

March 10, 2026

5  out of  5
rating by Charmaine Green
"Thank you Alice for your care and support assisting me today. Your level of knowledge, efficiency and professionalism helped effectively address my concern today. State Farm hired right when they added you to the team. Appreciate you so much!"
We responded:
"Thank you so much for the 5-star rating, Charmaine! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Patricia Deitering

March 6, 2026

5  out of  5
rating by Patricia Deitering
"Kelsey was awesome to work with and got us a better rate for our auto and home insurance. She was very knowledgeable and made it a great experience."
We responded:
"Wow, thank you for the 5-star review, Patricia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Trish Johnson

March 6, 2026

5  out of  5
rating by Trish Johnson
"Kelsey was such a great help. I now have full coverage auto and renters insurance for less than I was paying with another company with just the very basic auto insurance. Call Kelsey! Amazing!"
We responded:
"Thank you for taking the time to leave such a great review, Trish. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Stikna Photography

March 6, 2026

5  out of  5
rating by Stikna Photography
"Craig and his office were amazing. Every time I speak to Craig, or Dawn, I get nervous. Then they make everything so much easier than I anticipated. My only regret is not switching to Craig's office sooner."
We responded:
"Stikna, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Craig Martin’s Team is just a call or email away!"
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Maria I Rodriguez

March 5, 2026

5  out of  5
rating by Maria I Rodriguez
"Olympia was very helpful and explained the life insurance policy in details. I highly recommend."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Craig Martin’s Team! We deeply appreciate your kind words here in Winter Garden . "
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Regina Rivera

February 28, 2026

5  out of  5
rating by Regina Rivera
"Denise was a pleasure to work with. She made the process of purchasing home and auto insurance easy and was always available to answer any questions I had."
We responded:
"Thank you for taking the time to leave such a great review, Regina. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Craig Berry

February 27, 2026

5  out of  5
rating by Craig Berry
"Always an excellent client experience when dealing with everyone at Craig Martin’s agency, in particular interacting with Alice. She is well versed in State Farm’s products, very accommodating in running various policy scenarios, and has a very client focused attitude and approach. I suggest giving Craig Martin’s agency an opportunity to quote your insurance needs."
We responded:
"Thank you, Craig, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Ile, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
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Renee Williams

February 26, 2026

5  out of  5
rating by Renee Williams
"Mrs. Kelsey James was my agent who convinced me to purchase vehicle insurance with State Farm. I was impressed with her professionalism, product knowledge, commitment, and personality. She answered all my concerns and even helped me download the State Farm App over the phone. Craig Martin, Brooker, you hired a 'Super Star!' Renee Williams, Tavares, FL"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Lauren Niehaus

February 25, 2026

5  out of  5
rating by Lauren Niehaus
"Michelle w/Craig Martin (State Farm) is a true asset!! She was able to answer my questions, make me feel heard. Michelle also made me feel like I was talking to a good friend. I thought about switching insurance companies, but with Michelle, Craig & the team…I’m staying"
We responded:
"Lauren, it was a pleasure speaking with you. I'm glad we could help discover a great insurance plan to fit your needs. We are so thankful to have you apart of our State Farm family and please reach out to us at any time if you ever need anything!"
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Pooranchand Pritipal

February 25, 2026

5  out of  5
rating by Pooranchand Pritipal
"Olympia of Craig Martin State Farm Agency was very knowledgeable and extremely helpful. I highly recommend her if you are looking for an insurance agent."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Craig Martin’s Team. "
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Erik Reffue

February 25, 2026

5  out of  5
rating by Erik Reffue
"Worked with bill from state farm. Great guy super helpful with helping me switch over."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Craig Martin’s Team. "
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LaTonya Chavous

February 22, 2026

5  out of  5
rating by LaTonya Chavous
"Great office! Extra thanks to Michelle for always being so helpful."
We responded:
"Hey, LaTonya! Thanks so much for sharing that you’ve had such great experiences with my team. Jessica will be especially touched by your shout-out — she really does go above and beyond to make everyone feel at ease. We appreciate your continued trust and look forward to being here for you!"
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Wendy Bromwich

February 20, 2026

5  out of  5
rating by Wendy Bromwich
"Denise was amazing! She is a gem. I look forward to having State Farm as my insurance!"
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Joshua Johnson

February 20, 2026

5  out of  5
rating by Joshua Johnson
"I've been with Progressive auto for my entire adult life. They were never a joy to work with but when I periodically checked, they were still the best rate for me... until I met with Craig and Denise. The put together a few quote for me with different options to cover the multiple policies I had in place. I was absolutely blown away. Not only will I save a couple thousand per year across policies for the exact same coverages, I now I have a local agent I can go to for guidance should any issues arise. I couldn't be happier!"
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Digvijay Reddy

February 19, 2026

5  out of  5
rating by Digvijay Reddy
"Bradley made the whole auto and home insurance process super easy. He was patient, explained everything clearly, and found me the best offer. I really appreciated that he followed up after the policies were set up to make sure everything was done correctly. Great service all around."
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7EVENCUBE

February 11, 2026

5  out of  5
rating by 7EVENCUBE
"Excellent service and very nice people. I recommend them!!"
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Deborah Brisson

February 6, 2026

5  out of  5
rating by Deborah Brisson
"Jessica was very easy to talk to. Very Caring and informative. Thanks Jessica"
We responded:
"Thank you, Deborah! I'm glad to hear that Jessica made your experience enjoyable and informative. We appreciate your feedback and are here to assist with any other insurance needs. Take care!"
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April Rager Kirkland

February 5, 2026

5  out of  5
rating by April Rager Kirkland
"Alice was not only knowledgeable, she was quick and helped me without hesitation."
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Kay Johnston

January 31, 2026

5  out of  5
rating by Kay Johnston
"Bill was able to save me money on my auto insurance. I had AARPs Hartford and was not planning on changing. I'm glad I did. Thanks Bill."
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JJ

January 21, 2026

5  out of  5
rating by JJ
"Denise was awesome! She helped my husband find great coverage and great premiums and was able to bundle our plans together. Super helpful, super nice! Thanks, Denise!"
We responded:
"Thank you, JJ! I'm so glad to hear that Ethan was able to help you save money and find better coverage. It's great that he could explain everything clearly and patiently. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Pete Hoarau

December 30, 2025

5  out of  5
rating by Pete Hoarau
"Denise was extremely helpful. She walked me though the process step-by-step making sure I understood what I was getting. I highly recommend her services to anyone in need of insurance."
We responded:
"Thank you for your kind words of Denise and your experience with our office Pete! We appreciate your business! "
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Tony Pieplow

December 29, 2025

5  out of  5
rating by Tony Pieplow
"Bill was great to work with. He bundled our home and cars together to save a great amount of money. He was patient and adjusted the quote multiple times with no hesitation. I highly recommend."
We responded:
"Thank you for recommending us Tony! It’s an honor to serve you and we appreciate your business! "