State Farm® Insurance Agent Craig Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
DENNIS ANGEL
December 17, 2025
"Bill made my experience setting up my new auto policy simple and easy. He was extremely professional"
"Thank you, Dennis! I'm happy to hear that Bill made setting up your new policy a breeze. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jackie Liu
December 8, 2025
"Highly recommended. Friendly, knowledgeable, and efficient. I really appreciate how Craig made the whole process easy."
"Thank you, Jackie! I'm happy to hear that you found the process easy and appreciated our friendly and knowledgeable service. If you ever have more questions or need assistance, feel free to reach out. Thanks for recommending us!"
Jennifer Gruenenfelder
December 5, 2025
"Michelle and Alice were so helpful. We have a lot of cars and a large family but they made getting insurance so easy and great rates too!"
"Jennifer, thank you for sharing your experience! I'm happy to hear that Michelle and Alice were able to assist you with your insurance needs and provide great rates. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Abraham Ray
December 4, 2025
"Bad experience , too many inconveniences during my staying with the policy ."
"Thank you for sharing your feedback. I’m truly sorry to hear about the inconveniences you experienced during your time with the policy. While you are no longer with our office, we still appreciate you letting us know about your concerns. If there’s anything specific you’d like us to be aware of or if we can provide any clarification, please feel free to reach out. We wish you the very best moving forward."
Susan O
December 3, 2025
"I highly recommend Craig, Alice and their entire team. I’m sooo happy I made the switch a few years ago. They helped me get the coverage I need for both home and auto. When I’ve needed to make a change Alice accomplished the task in hours not days/weeks. Fabulous service!!!"
"Susan, thank you for your wonderful review! I'm glad Marc was able to provide you with informative and pleasant service without any sales pitches. It's great to know you're happy with the switch you made a few years ago. We appreciate your recommendation and are always here to help with any future needs or questions. - Craig Martin - State Farm Insurance Agent, Winter Garden, FL"
Ira Gaar
December 2, 2025
"Thankful for the time Michelle McLendon took to explain our insurance policies. Never felt pressure but was pleasantly educated on all aspects of our home and vehicle policies. I’d recommend you make time to talk with your insurance agents at least during renewal if not more often."
"Thank you, Ira! I'm glad to hear that Michelle was able to provide you with a clear understanding of your insurance policies. It's wonderful that you felt informed without any pressure. We appreciate your recommendation and are always here to assist you whenever you need. Let us know if there's anything else we can do for you!"
Pamela Luebbert
December 2, 2025
"Excellent service from start to finish from Alice! Friendly, professional, and went above and beyond. Highly recommend!"
"Thank you, Pamela! I'm happy to hear about your positive experience with Alice. She truly embodies our commitment to providing exceptional service. If you ever need anything else, feel free to reach out!"
Danielle Miller
December 2, 2025
"Excellent customer service!"
"Danielle, thank you for your feedback! I'm happy to know you appreciated our customer service. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Jim H
November 26, 2025
"Michelle McLendon | State Farm® Insurance Craig Martin Ins. Agency Was the best. Welcoming to immediately help with updates based on a recent inspection that had open items.Thorough with our policy details and resolving a recent inspection open item. We insure our home and 2 cars + my daughter’s with State Farm"
"Thank you, Jim! I'm happy to hear that Michelle and our team were able to assist you with your policy updates and resolve the inspection items. We appreciate your trust in us to insure your home and vehicles. If there's anything else you need, feel free to reach out!"
Susan Bee
November 12, 2025
"State Farm’s customer service is outstanding Alice is phenomenal! I called with questions!! She answered quickly and wasn’t trying to rush me off the phone when I had something to change on my insurance Tysm state farm"
"Thank you, Susan, for your wonderful feedback! I'm glad to hear that Ethan and Jessica were able to assist you with your questions. We're grateful for your support and are here whenever you need us."
Dr. Carlos Rossetti, PhD. DVM.
November 7, 2025
"I recently worked with Alice to set up my auto insurance policy, and I couldn’t be happier with the experience. She was professional, patient, and incredibly knowledgeable, guiding me through every step with clarity and kindness. Alice made what could have been a stressful process feel simple and efficient, taking the time to answer all my questions and find the best coverage at a fair price. Her communication was excellent, and I truly appreciated her follow-up and attention to detail. I would absolutely recommend her to anyone looking for great service and peace of mind when setting up their insurance. —Dr. Carlos Rossetti"
"Thank you, Dr. Carlos Rossetti, for sharing your experience! I'm glad to hear that Alice provided such professional and attentive service while setting up your insurance. It's wonderful to know she made the process smooth and efficient for you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Corey Walcott
October 27, 2025
"Alice was such an amazing help. Within less than 15mins she was able to clarify some of the policies that I needed to sign off on and was also able to help me save money on the coverage that I currently had will adding on a beneficial policy. I appreciated the transparency, and her willingness to genuinely help find what best suited me for the price that I was paying. Thank you again Alice!!!"
"Corey, thank you for your wonderful feedback! I'm really happy to hear that Alice was able to assist you so effectively and help you find the right coverage. We always aim to provide clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Paul Remington
October 27, 2025
"Denise helped me find insurance for my mother. She made the process fast and painless."
"Thank you, Paul! I'm happy to hear that Denise made the process smooth and efficient for you and your mother. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
Glenda Concepcion
October 24, 2025
"Michelle Mclendon Thank you so much for your help! As soon as I shared my issue with you, you jumped right on it and found me an amazing price. I really appreciate your hard work and dedication. ❤️"
"Glenda, thank you for your wonderful feedback! I'm delighted to hear that Michelle was able to assist you promptly and find a great price. Your appreciation means a lot to us. If you need anything else, feel free to reach out!"
Lisa Fiore
October 14, 2025
"Amazing and efficient service. Very polite and helpful."
"Thank you, Lisa! I'm happy to know you found our service amazing and efficient. Your kind words about our team's politeness and helpfulness mean a lot to us. Let us know if there's anything else we can assist you with!"
Rita Knighton
October 7, 2025
"Really great experience loved Denise Really helpful and compassionate thanks 0a"
"Thank you, Rita! I'm happy to hear that you had a great experience with Denise. Her helpfulness and compassion are truly valued in our office. If you need anything else, feel free to reach out!"
Dianne Reilly
October 7, 2025
"State Farm has a jewel with their office manager Michelle McClendon! She went over and above to help me sort out a complex issue with my homeowners insurance. I have had several interactions with her this year and she is the BEST!"
"Thank you, Dianne! I'm so happy to hear about your positive experiences with Michelle. She truly is an asset to our team and always strives to provide exceptional service. If you need anything else, feel free to reach out!"
JJ
October 3, 2025
"Great experience! Super nice and fast. Any question I had was answered quickly and explained in a way that was easy to understand on the first try. Highly recommend!"
"Thank you, JJ, for your fantastic feedback! I'm happy to hear that you had a positive experience and found our explanations clear and helpful. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
nancy marchese
October 2, 2025
"I spoke with Samantha today 10/02/25 about reducing my auto insurance billing. Samantha was very professional, friendly, and helpful in explaining the differences. I appreciate her professionalism and taking the time to explain and review my options! A great asset to your team!"
"Thank you for your review, Nancy! I'm happy to hear that Samantha provided you with such professional and friendly service. We’re grateful to have her on our team! If you have any more questions or need further assistance, feel free to reach out."
Gary
October 1, 2025
"Bill has provided excellent service"
"Thank you, Gary! I'm happy to hear that Bill delivered excellent service. Our team is dedicated to providing top-notch support, and it's great to see that reflected in your experience. If you ever need anything else, feel free to reach out!"
Sally Heintz
September 30, 2025
"Ethan was extremely friendly and knowledgeable about the auto coverage and life insurance! He also saved me $300 and got me an additional life insurance policy! I would highly recommend him to help you with all your insurance needs!"
"Thank you, Sally! I'm happy to hear that Ethan was able to assist you with your insurance needs. It's wonderful that he could help you save money and secure additional coverage. We appreciate your recommendation and are here for any future insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
Dan Chappell
September 26, 2025
"Alice gave us exceptional service and answered all of our question, and resolved the issues we were having. It was a pleasure having Alice assist us."
"Thank you for your review, Dan! I'm happy to hear that Alice provided exceptional service and was able to assist with your questions and issues. We’re grateful for your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
Roy Hester
September 24, 2025
"Alice was excellent. She answered by questions quickly and professionally."
"Thank you, Roy! I'm happy to hear that Alice provided quick and professional assistance with your questions. Our team is dedicated to offering top-notch service. Let us know if there's anything else we can do for you!"
Bobby Hui
September 22, 2025
"Alice - she is the best StateFarm Rep! She truly here to provide a solution to your problems!"
"Thank you, Bobby! I'm happy to know that you had a positive experience with our office. We’re here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Cameron Lau
September 18, 2025
"At no point did I feel like I was dealing with a big impersonal insurance company. I was referred specifically to Ethan by another client for his friendly and helpful customer service, and he sure delivered on that. He was knowledgeable to answer all of my specific questions and kept the mission of saving me money at the focus. Very happy I called this brokerage."
"Thank you for your review, Cameron! I'm glad to hear that Ethan provided the friendly and helpful service you were looking for. It's wonderful that he could address all your questions and focus on saving you money. We appreciate your trust in us and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"