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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adolpho Fernandes

August 15, 2025

5  out of  5
rating by Adolpho Fernandes
"Jessica at State Farm is amazing! She handled my request fast, efficiently, and with a friendly attitude. Truly above and beyond service!"
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Smith Family

August 13, 2025

5  out of  5
rating by Smith Family
"Just finished partnering with Alice to add a new car to our policy and while on the phone adjusted policies for our other cars that will provide significant savings going forward. Alice could not have been more professional, pleasant, and helpful. Folks like Alice are why we have been with State Farm for decades."
We responded:
"Thank you for your kind words and the fantastic rating! I'm happy to know that your annual review went smoothly. We appreciate your continued trust and look forward to assisting you with any future needs."
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Linda Pitts

August 13, 2025

5  out of  5
rating by Linda Pitts
"Ethan made the process of updating and helping with hopefully lowering a little bit of my cost. Thank you Ethan. You were so kind"
We responded:
"Thank you, Linda! I'm happy to hear that Ethan was able to assist you with updating your policy and working towards reducing your costs. We appreciate your kind words about his service. If you have any more questions or need further assistance, feel free to reach out!"
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Anthony Gammage

August 8, 2025

5  out of  5
rating by Anthony Gammage
"Alice was very helpful explain everything to me that I needed to know thanks again."
We responded:
"Thank you, Anthony! I'm happy to hear that Alice was able to assist you effectively. We appreciate your feedback and are always here to help with any questions you might have. Thanks for choosing us!"
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Peyton Woodard

August 7, 2025

5  out of  5
rating by Peyton Woodard
"Craig has always been professional and thoughtful when dealing with my different insurance related needs. He is pragmatic and always available when needs arise. I would and have, recommended him to friends and family."
We responded:
"Peyton, Thank you for the great review. We appreciate your referring our agency to your Family and Friends."
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William Malcolm

August 7, 2025

4  out of  5
rating by William Malcolm
"So far, so good! Just moved to the agency after being with our past insurer for 27 years. Smooth process so far. Much appreciation!"
We responded:
"Thank you for your feedback, William! I'm happy to hear that your transition to our office has been smooth. We appreciate your trust and look forward to continuing to provide you with great service. If you have any questions or need assistance, feel free to reach out!"
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Robert Clark

August 7, 2025

5  out of  5
rating by Robert Clark
"Very professional and took care of all my questions."
We responded:
"Thank you, Robert! I'm happy to know that you found our service professional and that we could address all your questions. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Roger Hernandez

August 6, 2025

5  out of  5
rating by Roger Hernandez
"I had the pleasure of dealing with Jessica and I couldn’t been more pleased with her . She took my info and was able to find better car insurance than I had before . I went ahead and switched my homeowner’s insurance too . I was so pleased with my experience with Angela and with both of my policies. That I have recommended to her coworkers at the Fire Department . Which I only do went the service is exceptional ."
We responded:
"Thanks for allowing us to serve you Roger! We truly appreciate the trust you’ve placed in us!"
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Scott Carlson

August 5, 2025

5  out of  5
rating by Scott Carlson
"Today I talked to Jessica about glass coverage on my auto policy. She explained my coverage very thoroughly and was very polite and professional!"
We responded:
"Scott, thank you for sharing your experience with Joseph. We're pleased to hear that he provided excellent assistance, was attentive to your needs, and effectively communicated policy details for your Auto and Renters insurance. We appreciate your feedback and look forward to serving you in the future."
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Leif Carlson

August 5, 2025

5  out of  5
rating by Leif Carlson
"Called re. car insurance, found the service to be outstanding."
We responded:
"Thank you, Leif! I'm happy you found our service outstanding for your insurance needs. We strive to provide excellent support and are here for any future questions or assistance you might need. Thanks for choosing us!"
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Rustam Imangulov

August 1, 2025

5  out of  5
rating by Rustam Imangulov
"I recently worked with Kervin Alvarado from State Farm for both my home and car insurance, and I couldn’t be happier with the experience. He was extremely helpful, professional, and knowledgeable, making the entire process smooth and stress-free. Kervin took the time to explain all my options in detail and made sure I fully understood the coverage I was getting. He was patient with all my questions, found me great rates, and went above and beyond to make sure everything was tailored to my needs. If you’re looking for someone who truly cares about his clients and provides outstanding service, I highly recommend Kervin Alvarado. He made what can sometimes feel like a complicated process easy and even enjoyable."
We responded:
"Thank you, Rustam, for sharing your positive experience! I'm delighted to hear that Kervin was able to assist you with your insurance needs so effectively. His dedication to providing detailed explanations and personalized service is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Ethan Sebring

August 1, 2025

5  out of  5
rating by Ethan Sebring
"Jessica was wonderful to work with, very kind and helpful, and was very knowledgeable about what needed to be done to help me out!"
We responded:
"Thank you, Ethan! I'm happy to hear that Jessica provided you with such helpful and knowledgeable service. Our team is dedicated to making sure you have a great experience. If you have any more questions or need assistance, feel free to reach out!"
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Gabriela Tamez

July 31, 2025

5  out of  5
rating by Gabriela Tamez
"I received the best Customer Service from Jessica Jackson today. Incredible experience with his patience and knowledge. 100% commended."
We responded:
"Thank you, Gabriela, for the wonderful review! Teddy is an asset to our team. We appreciate the positive feedback!"
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Sandy Sapp

July 31, 2025

5  out of  5
rating by Sandy Sapp
"I spoke with Alice today about my multiple accounts and the accounts that will have new acct numbers. Alice went above and beyond to expain everything. She was prompt to return my call after lunch. It was a pleasure."
We responded:
"Thank you, Sandy! I'm happy to hear about your positive experience with Alice. She truly cares about providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Supyrion LLC

July 30, 2025

5  out of  5
rating by Supyrion LLC
"I want to thank Alice for taking the time to explain, guide and ensure my policy is correct and complete, thank you for your patience 🙏🏼"
We responded:
"Thank you! I'm happy to hear that Alice was able to assist you with your policy and provide the guidance you needed. Your satisfaction is important to us, and we appreciate your kind words. If you have any more questions or need further assistance, feel free to reach out!"
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Wayne Berry (Str8 H8ed)

July 28, 2025

5  out of  5
rating by Wayne Berry (Str8 H8ed)
"Ethen was able to cut my rate in half. Great job"
We responded:
"Wayne, thank you for your feedback! I'm happy to hear that Ethen was able to help you save on your rate. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
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Barbara Walker

July 27, 2025

5  out of  5
rating by Barbara Walker
"I’ve had the pleasure to work with Jessica at Craig Martin State Farm extensively and she is a great representative! Highly knowledgeable and very helpful every time I’ve spoken with her! Jessica deserves major kudos and recognition!"
We responded:
"Thank you for your review, Barbara! I'm delighted to hear about your positive experience with Jessica. She truly is an asset to our team, and your kind words mean a lot. If you ever need anything else, feel free to reach out!"
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Katherine Ngiam

July 27, 2025

5  out of  5
rating by Katherine Ngiam
"Where do I start? This office has been beyond amazing. Jessica, Alice, Julie, I think I’ve spoken to everyone in the office at this stage and I’ve never had a bad experience. Truly. We moved to FL and within six months my husband passed. I was all over the place, missing payments and wildly confused. I literally couldn’t think straight. This was never a problem for them, they helped me sort out everything, and were incredibly compassionate even though I’m sure I probably called over the same non-issues several times because I couldn’t remember what I had or had not done on a daily basis. Then came the move… I moved to NH and the agent I got here was WILDLY incompetent. They did things like canceled my homeowners policy in FL when I was very clear I hadn’t sold that house yet. The only reason anything got done was because this office and everyone in it, out of the goodness of their hearts, took time, effort, and energy to help me. NH wouldn’t so much as pick up the phone all while they created problems. But this office? On top of everything. I don’t have the mental energy to get into all of it, let’s just leave it at I was very sad to be leaving this office. Because I know if something were to ever go wrong, they weren’t going to pull a “sorry can’t help” that so many other carriers do. You paid for this, you’re going to get what you paid for. You can’t go wrong with this branch or any agent here."
We responded:
"Katherine, thank you so much for sharing your experience. I'm truly grateful for your kind words about Jessica, Alice, Julie, and the rest of our team. It means a lot to us that we could support you during such a challenging time and help navigate the complexities you faced. We're sorry to hear about the difficulties you encountered after your move, but I'm glad our office could assist you. If you ever need anything in the future, please don't hesitate to reach out. Wishing you all the best!"
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Jeff Henderson

July 25, 2025

5  out of  5
rating by Jeff Henderson
"Great agent to work with. I have been working with Craig since I moved to Florida 8 years ago. They do yearly reviews of my policies to make sure I have the best discounts available."
We responded:
"Thank you for your review, Jeff! I'm happy to know that you've had a positive experience with our office over the years. It's wonderful to hear that our yearly policy reviews have been beneficial for you. If there's anything else we can assist you with, feel free to reach out anytime!"
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Kayla Prommersberger

July 22, 2025

5  out of  5
rating by Kayla Prommersberger
"Alice was great and incredibly helpful and kind. Helped me with my problem and resolved it quickly. Thank you!"
We responded:
"Thank you for your review, Kayla! I'm happy to hear that Alice was able to assist you so effectively and with kindness. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Ernie Wilkinson

July 21, 2025

5  out of  5
rating by Ernie Wilkinson
"Michelle responded to my questions and concerns in a clear, concise, and friendly manner. I felt a whole lot better after speaking with her. Way to go!!!"
We responded:
"Thank you for your review, Ernie! I'm happy to hear that Michelle was able to address your questions and concerns so effectively. It's great to know you felt better after speaking with her. We’re here to help with anything you need!"
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Doris Hooks

July 21, 2025

5  out of  5
rating by Doris Hooks
"Ethan was very helpful in reviewing my coverage and explaining in detail any changes he thought would benefit me. He was very professional and answered all my questions patiently and thoroughly. I am comfortable in knowing that my policy reflects my needs and situation. I will not hesitate to call Ethan if I need help in the future."
We responded:
"Thank you for your review, Doris! I'm happy to hear that Ethan was able to assist you with your coverage and provide detailed explanations. It's great to know you're comfortable with your policy and feel supported. If you ever need anything else, don't hesitate to reach out!"
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Donna Jennings

July 21, 2025

5  out of  5
rating by Donna Jennings
"Ethan was persistent in trying to get a hold of me before my car insurance with another company renewed. I am really thankful he didn’t give up on me replying to him. I had waited too long and my policy renewed with my current company along with a huge premium increase. I talked to Ethan and made an appointment to see him the next day. We left the office with double the amount of insurance, lower deductibles, and a decrease of almost $400 for our premium. He also helped in making the phone call to cancel our current policy. It’s nice to know we have much better insurance at a better rate. Better yet we have an excellent agent that we feel is actually looking out for us. Thank You Ethan!!"
We responded:
"Thank you for your review, Donna! I'm so happy to hear that Ethan was able to assist you with your insurance needs and help you find a better rate. It's great to know that you feel well taken care of and have peace of mind with your new policy. If you have any more questions or need further assistance, feel free to reach out anytime!"
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TheRevolutionTV

July 17, 2025

5  out of  5
rating by TheRevolutionTV
"Jessica was wonderful to work with!"
We responded:
"Thank you! I'm happy to hear that Jessica provided you with such a positive experience. Our team is dedicated to offering great service, and it's wonderful to know Jessica delivered just that. If you need anything else, feel free to reach out!"
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HM TV

July 16, 2025

5  out of  5
rating by HM TV
"Bill has been SO HELPFUL through the whole process of us switching to State Farm with our vehicles, and home. He even made sure to tailor what we needed for our situation, with having a teen driver, and also umbrella ins, and safe driver. He stuck with us the whole way, and followed up making sure we completed each step of the way - despite our crazy schedule! He is awesome and friendly to boot. Very kind and professional, thank you! :) 🙏"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Bill was able to assist you so effectively with your transition to State Farm. It's great to know he tailored the coverage to fit your needs and kept everything on track despite your busy schedule. We appreciate your kind words and are always here to help with any future needs. Thanks for choosing us!"