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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vicki Fowlkes

Vicki Fowlkes

June 15, 2025

5  out of  5
rating by Vicki Fowlkes
"Thank you to Alice for all her help with my insurance problems. She is very understanding, helpful and patient and the firm is very lucky to have her. She gets an "atta girl" in my book."
We responded:
"Thank you, Vicki, for your wonderful feedback! I'm delighted to hear that Alice was able to assist you with your insurance needs. We truly appreciate having her on our team. If you ever need anything else, feel free to reach out!"
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KarenS Carter

June 10, 2025

5  out of  5
rating by KarenS Carter
"Jessica gave clarity & direction on necessary steps on our policies moving to Florida. Very pleasant to speak with and looking forward to working with her and this office."
We responded:
"Thank you for your review, Karen! I'm happy to hear that Jessica was able to provide clarity and direction for your policy transition to Florida. We're excited to continue working with you and ensure your experience with our office remains positive. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Dee Hill

Dee Hill

June 9, 2025

5  out of  5
rating by Dee Hill
"Thank you for speedily assisting me today. I was in a bind and you came through for me.👍🏾"
We responded:
"Thank you, Dee! I'm happy we could assist you quickly when you needed it. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Lisandro Valle

Lisandro Valle

June 9, 2025

5  out of  5
rating by Lisandro Valle
"Kervin was a true professional and patient as we navigated the renewal of our HOI and Auto Insurance. He ensured that we had the best policies that work for our needs. Thank you for all your help."
We responded:
"Thank you, Lisandro! I'm happy to hear that Kervin provided professional and patient assistance with your insurance renewals. We always aim to offer the best policies tailored to your needs. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Kevin McAuliffe

Kevin McAuliffe

June 9, 2025

5  out of  5
rating by Kevin McAuliffe
"Alice was super helpful, very polite, and incredibly professional - her follow through was impeccable and I appreciate the hard work to ensure my coverage was best for me and my family!"
We responded:
"Hi, Kevin! I'm happy Alice was helpful and stayed on top of things to make sure your coverage met your needs. Taking care of families and making insurance easier to understand is what we’re here for. Thank you for your feedback and shoutout!"
Profile photo of Sammi Stimson

Sammi Stimson

June 6, 2025

5  out of  5
rating by Sammi Stimson
"Alice was very professional and personable. It was a pleasure working with her."
We responded:
"Thank you for your review, Sammi! I'm happy to hear that Alice provided you with such a professional and personable experience. We aim to make every interaction a pleasure. Let us know if there's anything else we can assist you with!"
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Dr Sarah Layton

June 6, 2025

5  out of  5
rating by Dr Sarah Layton
"Jessica at Craig Martin State Farm was great, as always."
We responded:
"Thank you, Dr. Sarah Layton! I'm happy to hear that Jessica consistently provides great service. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Josh Stanton

Josh Stanton

June 5, 2025

5  out of  5
rating by Josh Stanton
"Alice went above and beyond to assist us with all our needs! Her follow up to confirm the rates showed her great customer service skills. Thank you Alice!!"
We responded:
"Thank you for your review, Josh! I'm delighted to hear that Alice provided exceptional service and ensured everything was taken care of for you. Her dedication to following up and confirming details truly reflects our commitment to customer satisfaction. We appreciate your feedback and look forward to assisting you with any future needs!"
Profile photo of George Z

George Z

June 5, 2025

5  out of  5
rating by George Z
"I recently switched to State Farm through the Craig Martin agency. I worked with Kervin Alvarado. He was very helpful and was very quick with his replies and communication. I am very happy with my choice and would highly recommend them."
We responded:
"Thank you for your review, George! I'm glad to hear that Kervin provided you with such helpful and prompt service. It's wonderful to know you're satisfied with your decision to switch to us. If you ever need anything else, feel free to reach out!"
Profile photo of Joshua Knight

Joshua Knight

June 4, 2025

5  out of  5
rating by Joshua Knight
"Always there for me! Great product great service"
We responded:
"Thank you, Joshua! I'm happy to know you appreciate our service and products. Your support means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Ben Markham

Ben Markham

June 4, 2025

5  out of  5
rating by Ben Markham
"Jessica was incredibly helpful. She was patient with me and answered all of my questions thoroughly. She really helped me get my insurance coverage to the place I wanted."
We responded:
"Thank you for placing your confidence and trust in us Ben and so glad we could be of service!"
Profile photo of Kylie Rowell

Kylie Rowell

May 30, 2025

5  out of  5
rating by Kylie Rowell
"Ethan was amazing. He took his time to explain everything in terms of coverage, pricing and discounts and was beyond helpful in getting me to understand what coverage I would be getting!!"
We responded:
"Thank you, Kylie! I'm happy to hear that Ethan was able to provide such helpful and clear explanations about your coverage options. Our team is dedicated to ensuring you feel confident in your insurance choices. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Tamara Schubert

Tamara Schubert

May 28, 2025

5  out of  5
rating by Tamara Schubert
"Great service. Enjoyed working with Jess! State Farm is a great company to work with!"
We responded:
"Thank you, Tamara, for your wonderful feedback! I'm glad you enjoyed working with Jess. We appreciate your kind words about State Farm and are here to assist with any future needs or questions you may have."
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Brook Arenz

May 25, 2025

5  out of  5
rating by Brook Arenz
"Alice was professional and friendly!"
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Cathy Sills

May 22, 2025

5  out of  5
rating by Cathy Sills
"Jessica was amazing and expedient in retrieving needed information from sixteen years ago. Kudos!"
We responded:
"Thank you, Cathy! I'm glad to hear that Jessica was able to assist you efficiently with retrieving the information you needed. We appreciate your kind words and are grateful to have Jessica as part of our team. If you need any further assistance, please don't hesitate to reach out."
Profile photo of Krishnakanth Akunuri

Krishnakanth Akunuri

May 22, 2025

5  out of  5
rating by Krishnakanth Akunuri
"Alice was very responsive and had a great customer service experience."
We responded:
"Thank you, Krishnakanth, for sharing your experience! I'm happy to know that Alice was responsive and provided you with excellent customer service. We appreciate your feedback and are here to assist with any future needs or questions you may have."
Profile photo of Michael Sinkunas

Michael Sinkunas

May 20, 2025

5  out of  5
rating by Michael Sinkunas
"Thank you for Jessica she had all concerns taken care of and new options if I want discounts and She told me about life insurance, I’m thinking maybe I should get some. She is a blessing for the us seniors!"
We responded:
"Thank you, Michael, for sharing your experience! I'm glad to hear that Jessica was able to address all your concerns and provide you with new options for discounts. It's wonderful to know she made a positive impact, especially for seniors. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Terri LaPenta

Terri LaPenta

May 20, 2025

5  out of  5
rating by Terri LaPenta
"We received a spam message saying we were past due on paying our insurance with State Farm. I called State Farm immediately and found out it was fake. Alice took so much time with me and answered all of my questions. Great service! We have been with them for many many years!!!"
We responded:
"Thank you for your loyalty over the years, Terri! Customers like you who've chosen to stay with us through life's changes mean the world to our team. We're so glad we could provide the information you needed - nothing makes us prouder than being a trusted resource through all of life's chapters. Your experience is exactly why we do what we do. While we can't predict what questions might come up down the road, please know we'll always do our very best to help find the answers you need. Wishing you continued peace of mind!"
Profile photo of Pat Maloney

Pat Maloney

May 20, 2025

5  out of  5
rating by Pat Maloney
"Alice was extremely pleasant very accommodating. She worked with me on getting a scheduled date that we can discuss my policy discounts, etc. so we’re meeting next week at 1 o’clock on a phone call thank you Alice for your great customer service."
We responded:
"Pat, thanks for sharing your experience! I'm happy to hear that Alice was able to accommodate your schedule and assist with your policy discussions. We appreciate your kind words about her customer service. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Deborah Brisson

Deborah Brisson

May 20, 2025

5  out of  5
rating by Deborah Brisson
"Jessica was very easy to talk to. Very Caring and informative. Thanks Jessica"
We responded:
"Thank you, Deborah! I'm glad to hear that Jessica made your experience enjoyable and informative. We appreciate your feedback and are here to assist with any other insurance needs. Take care!"
Profile photo of Jossy Rivadeneira

Jossy Rivadeneira

May 16, 2025

5  out of  5
rating by Jossy Rivadeneira
"Jessica was great and very knowledgeable! Thank you for taking your patience to answer my question :)"
We responded:
"Thank you, Jossy, for sharing your experience! I'm glad to hear that Jessica was able to assist you with her knowledge and patience. We appreciate your feedback and are here for any future questions or needs you may have!"
Profile photo of Ina Chery

Ina Chery

May 15, 2025

5  out of  5
rating by Ina Chery
"I can’t commend Kervin Alvarado enough. I had a great experience with him switching my car insurance. I can’t thank you enough for your help!! Great customer service!!"
We responded:
"Thank you, Ina, for sharing your experience! I'm glad to hear that we provided such excellent service while assisting with your car insurance switch. Your kind words about our customer service are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Susan Bee

Susan Bee

May 15, 2025

5  out of  5
rating by Susan Bee
"State Farm’s customer service is outstanding Ethan is phenomenal as well as Jessica when I called with questions!! Tysm state farm"
We responded:
"Thank you, Susan, for your wonderful feedback! I'm glad to hear that Ethan and Jessica were able to assist you with your questions. We're grateful for your support and are here whenever you need us."
Profile photo of Nancy Smith

Nancy Smith

May 14, 2025

5  out of  5
rating by Nancy Smith
"Spoke with Alice and she was very helpful and followed up with me today answering all my questions"
We responded:
"Thank you, Nancy, for sharing your experience! I'm glad to hear that Alice was able to assist you and provide the answers you needed. We appreciate your feedback and are here to help with any future questions or needs you may have."
Profile photo of Theresa Hrynyk

Theresa Hrynyk

May 14, 2025

5  out of  5
rating by Theresa Hrynyk
"Denise of Craig Martin’s office was friendly, helpful, and efficient with handling my auto insurance issues. The cherry on top was the good news she emailed about getting my premium rate reduced! Thank you 😘"
We responded:
"Thank you, Theresa! I'm glad Denise could make the process of adding a new auto policy for your son smooth and easy. It's wonderful to know she was helpful, friendly, and informative, and that he found you some discounts. We appreciate your recommendation and look forward to assisting you again in the future. - Craig Martin - State Farm Insurance Agent, Winter Garden, FL"