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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Fiore

October 14, 2025

5  out of  5
rating by Lisa Fiore
"Amazing and efficient service. Very polite and helpful."
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Rita Knighton

October 7, 2025

5  out of  5
rating by Rita Knighton
"Really great experience loved Denise Really helpful and compassionate thanks 0a"
We responded:
"Thank you, Rita! I'm happy to hear that you had a great experience with Denise. Her helpfulness and compassion are truly valued in our office. If you need anything else, feel free to reach out!"
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Dianne Reilly

October 7, 2025

5  out of  5
rating by Dianne Reilly
"State Farm has a jewel with their office manager Michelle McClendon! She went over and above to help me sort out a complex issue with my homeowners insurance. I have had several interactions with her this year and she is the BEST!"
We responded:
"Thank you, Dianne! I'm so happy to hear about your positive experiences with Michelle. She truly is an asset to our team and always strives to provide exceptional service. If you need anything else, feel free to reach out!"
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JJ

October 3, 2025

5  out of  5
rating by JJ
"Great experience! Super nice and fast. Any question I had was answered quickly and explained in a way that was easy to understand on the first try. Highly recommend!"
We responded:
"Thank you, JJ, for your fantastic feedback! I'm happy to hear that you had a positive experience and found our explanations clear and helpful. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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nancy marchese

October 2, 2025

5  out of  5
rating by nancy marchese
"I spoke with Samantha today 10/02/25 about reducing my auto insurance billing. Samantha was very professional, friendly, and helpful in explaining the differences. I appreciate her professionalism and taking the time to explain and review my options! A great asset to your team!"
We responded:
"Thank you for your review, Nancy! I'm happy to hear that Samantha provided you with such professional and friendly service. We’re grateful to have her on our team! If you have any more questions or need further assistance, feel free to reach out."
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Gary

October 1, 2025

5  out of  5
rating by Gary
"Bill has provided excellent service"
We responded:
"Thank you, Gary! I'm happy to hear that Bill delivered excellent service. Our team is dedicated to providing top-notch support, and it's great to see that reflected in your experience. If you ever need anything else, feel free to reach out!"
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Sally Heintz

September 30, 2025

5  out of  5
rating by Sally Heintz
"Ethan was extremely friendly and knowledgeable about the auto coverage and life insurance! He also saved me $300 and got me an additional life insurance policy! I would highly recommend him to help you with all your insurance needs!"
We responded:
"Thank you, Sally! I'm happy to hear that Ethan was able to assist you with your insurance needs. It's wonderful that he could help you save money and secure additional coverage. We appreciate your recommendation and are here for any future insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
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Dan Chappell

September 26, 2025

5  out of  5
rating by Dan Chappell
"Alice gave us exceptional service and answered all of our question, and resolved the issues we were having. It was a pleasure having Alice assist us."
We responded:
"Thank you for your review, Dan! I'm happy to hear that Alice provided exceptional service and was able to assist with your questions and issues. We’re grateful for your feedback and look forward to helping you with any future needs. Let us know if there's anything else we can do for you!"
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Roy Hester

September 24, 2025

5  out of  5
rating by Roy Hester
"Alice was excellent. She answered by questions quickly and professionally."
We responded:
"Thank you, Roy! I'm happy to hear that Alice provided quick and professional assistance with your questions. Our team is dedicated to offering top-notch service. Let us know if there's anything else we can do for you!"
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Bobby Hui

September 22, 2025

5  out of  5
rating by Bobby Hui
"Alice - she is the best StateFarm Rep! She truly here to provide a solution to your problems!"
We responded:
"Thank you, Bobby! I'm happy to know that you had a positive experience with our office. We’re here to help with any insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Cameron Lau

September 18, 2025

5  out of  5
rating by Cameron Lau
"At no point did I feel like I was dealing with a big impersonal insurance company. I was referred specifically to Ethan by another client for his friendly and helpful customer service, and he sure delivered on that. He was knowledgeable to answer all of my specific questions and kept the mission of saving me money at the focus. Very happy I called this brokerage."
We responded:
"Thank you for your review, Cameron! I'm glad to hear that Ethan provided the friendly and helpful service you were looking for. It's wonderful that he could address all your questions and focus on saving you money. We appreciate your trust in us and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Teresa Jackson

September 18, 2025

5  out of  5
rating by Teresa Jackson
"Michelle McLendon has continuously exceeded expectations! She is very responsive, professional, courteous and always so efficient! Michelle is definitely an asset to State Farm!"
We responded:
"Teresa , thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Caroline cares a lot about our customers."
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Julie Camacho

September 18, 2025

5  out of  5
rating by Julie Camacho
"It was a pleasure working with Ethan Parks. He was very pleasant and knowledgeable about the products we discussed. The information provided was easy to understand and all questions were answered in a professional and timely manner. Thank you Ethan!"
We responded:
"Thank you, Julie! I'm glad to hear that Ethan provided you with such a pleasant and informative experience. We appreciate your feedback and are always here to help with any future questions or needs. Thanks for choosing us!"
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Scott Shearer

September 17, 2025

5  out of  5
rating by Scott Shearer
"Alice did a great job today in very short order of getting me a quote for a new vehicle I’m considering buying. She was a real pleasure to work with and is a great credit to your organization."
We responded:
"Thank you, Scott! I'm happy to hear that Alice was able to assist you quickly with your quote. She's indeed a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out!"
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Leslie

September 17, 2025

5  out of  5
rating by Leslie
"Great customer service from the beginning. Michael was very knowledgeable and was able to answer all my questions. Highly recommend calling him. Glad we were able to switch to State Farm."
We responded:
"Thank you, Leslie! I'm happy to hear that Michael provided you with such knowledgeable service and answered all your questions. We're grateful for your recommendation and thrilled you chose to switch to State Farm with us. Let us know if there's anything else we can assist you with!"
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Robert Clark

September 12, 2025

5  out of  5
rating by Robert Clark
"Very professional and took care of all my questions."
We responded:
"Thank you, Robert! I'm happy to know that you found our service professional and that we could address all your questions. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Elizabeth Kasper

September 11, 2025

5  out of  5
rating by Elizabeth Kasper
"Ethan Parks was outstanding in helping us secure auto and homeowners insurance. He explained everything in detail and helped us change from different insurance providers. We are very happy with his services and agency. We highly recommend you consider changing to Ethan, State Farm and the Craig Martin Agency!!"
We responded:
"Thank you, Elizabeth! I'm delighted to hear that Ethan provided such excellent assistance with your insurance. It's wonderful to know you're satisfied with the service and our office. We appreciate your recommendation and are here for any future needs!"
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Tyler Kingsley

September 5, 2025

5  out of  5
rating by Tyler Kingsley
"Michelle was very helpful and answered every question I had. She's the best!"
We responded:
"Thank you, Tyler! I'm happy to hear that Michelle was able to assist you. Let us know if there's anything else we can do for you!"
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JJ

September 3, 2025

5  out of  5
rating by JJ
"Ethan was fantastic! He saved me about $30/month compared to what I was paying to another insurance agency, AND found me better coverage. He translated the legal-language into terms I could better understand, and was very patient with all my pestering questions. 😊 Thanks Ethan! You're awesome!"
We responded:
"Thank you, JJ! I'm so glad to hear that Ethan was able to help you save money and find better coverage. It's great that he could explain everything clearly and patiently. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Chris Mann

August 29, 2025

5  out of  5
rating by Chris Mann
"Craig & Mike made the transition of both my Auto and Home insurance policy very simple and quick. In the process I managed to save a substantial amount of money. Highly recommend Craig Martin."
We responded:
"Thank you, Chris! I'm glad to hear that we made your transition smooth and efficient. It's wonderful that you were able to save money in the process. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
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Doris Hooks

August 22, 2025

5  out of  5
rating by Doris Hooks
"Jessica was very knowledgeable in helping me with technical difficulties as I tried to set up my Drive Safe account. She was very patient and persevered until she had solved my problem. I am comfortable in calling Jessica at my local State Farm for help in the future."
We responded:
"Thank you for your review, Doris! I'm happy to hear that Ethan was able to assist you with your coverage and provide detailed explanations. It's great to know you're comfortable with your policy and feel supported. If you ever need anything else, don't hesitate to reach out!"
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Smith Family

August 20, 2025

5  out of  5
rating by Smith Family
"As odd as this may sound, we really enjoyed reviewing our car and homeowner insurance with Ethan Parks at the Craig Martin State Farm office. Ethan answered all of our questions (translating insurance verbiage so we could understand it, which we truly appreciated), provided guidance, and on top of that it was simply a pleasure meeting Ethan. Highly recommend Ethan and the Craig Martin State Farm office."
We responded:
"Thank you for your kind words and the fantastic rating! I'm happy to know that your annual review went smoothly. We appreciate your continued trust and look forward to assisting you with any future needs."
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Kompel Sachdeva

August 18, 2025

5  out of  5
rating by Kompel Sachdeva
"Highly recommend State Farm in Hamlin! Denise helped us navigate the right auto insurance policy for our new teenage driver. She guided us and broke down the costs. She answered all of our questions and concerns. She was very responsive and professional! Thanks Denise!"
We responded:
"Thank you, Kompel! I'm happy to hear that Denise was able to assist you with finding the right insurance policy for your new driver. Her dedication to providing clear guidance and addressing all your questions is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Adolpho Fernandes

August 15, 2025

5  out of  5
rating by Adolpho Fernandes
"Jessica at State Farm is amazing! She handled my request fast, efficiently, and with a friendly attitude. Truly above and beyond service!"
We responded:
"Thank you, Adolpho! I'm happy to hear about your positive experience with Jessica. She truly embodies the dedication we strive for in our service. If you ever need anything else, feel free to reach out!"
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Linda Pitts

August 13, 2025

5  out of  5
rating by Linda Pitts
"Ethan made the process of updating and helping with hopefully lowering a little bit of my cost. Thank you Ethan. You were so kind"
We responded:
"Thank you, Linda! I'm happy to hear that Ethan was able to assist you with updating your policy and working towards reducing your costs. We appreciate your kind words about his service. If you have any more questions or need further assistance, feel free to reach out!"