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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hope Welch

March 14, 2023

5  out of  5 rating by Hope Welch
"Caroline Rossini at State Farm was very helpful and emailed me updates."

Rogerio Chiarotti

March 7, 2023

5  out of  5 rating by Rogerio Chiarotti
"Dear Caroline Rossini, I wanted to take a moment to express my appreciation for the outstanding service I received from you at State Farm. Your level of professionalism and helpfulness truly exceeded my expectations. From the moment I contacted State Farm, you were friendly, patient, and attentive. You listened carefully to my questions and concerns, and provided clear, thorough explanations that helped me make informed decisions. Your willingness to go above and beyond to assist me was truly remarkable. Not only were you extremely knowledgeable and informative, but you also showed genuine concern for my well-being. Your kind and empathetic approach made me feel valued and respected as a customer. I cannot thank you enough for your exceptional service. You are a true asset to State Farm and I will be recommending your services to friends and family. Keep up the great work! Sincerely, Rogerio Chiarotti"

YiChien

March 6, 2023

5  out of  5 rating by YiChien
"Zeek is very professional at what he does and helped me save over $65 per month."

Jennifer Remington

March 3, 2023

5  out of  5 rating by Jennifer Remington
"My husband was searching for a competitive quote when we added our son as a new driver. Zeek explained all of the options and took the time to explain everything. We now have twice the coverage with half the deductible and we added our son for the same price we were paying our previous insurer before adding a 16 year old. Thanks State Farm!"

Tamasha Gordon

March 2, 2023

5  out of  5 rating by Tamasha Gordon
"Christian Dahlstrom was a pleasure to work with, very knowledgeable and polite, handled everything quickly and efficiently."

Marshall Daulton

February 22, 2023

5  out of  5 rating by Marshall Daulton
"Had a billing issue with our policy and Carol was able to take care of things in just minutes....great service!! Thanks"

CRISTOBAL MURATURE

February 22, 2023

5  out of  5 rating by CRISTOBAL MURATURE
"Caroline was very helpful and super efficient. He helped me with the problem I had."

Hilton Lamprecht

February 20, 2023

5  out of  5 rating by Hilton Lamprecht
"I had a wonderful experience working with Bill on Craig's team. Bill was extremely knowledgeable and very communicative. The process felt efficient and seamless. In addition, I was able to save a lot of money in the process!! I am looking forward to working with Bill and Craig in the future again!"

Derek Curtis

February 19, 2023

5  out of  5 rating by Derek Curtis
"Caroline Rossini Was very helpful. I would be happy to work with her again."

Luciana Resende

February 18, 2023

5  out of  5 rating by Luciana Resende
"(Translated by Google) We were very well attended by Caroline, extremely efficient! (Original) Fomos muito bem atendidos pela Caroline, extremamente eficiente!"

April Kirkland

February 17, 2023

5  out of  5 rating by April Kirkland
"Highly recommend Craig Martin State Farm of Winter Garden! Craig and Sandy went above and beyond to answer my questions-after hours! It's tough to find dedication and commitment like this. Thank you so much for being AMAZING!!! Your expertise and guidance is very much appreciated."

Jim Kern

February 17, 2023

5  out of  5 rating by Jim Kern
"Caroline Rossini was helpful, courteous and enthusiastic. She is an asset to your firm."

Katelyn Bethel

February 16, 2023

5  out of  5 rating by Katelyn Bethel
"Caroline is absolutely wonderful! I have been getting the run-around by all of the claims department representatives this week and within an hour of talking to her this morning she contacted claims and got everything moving! Now I can get my car fixed; thank you so much Caroline for all you do to care for your State Farm customers and make them feel like they are a part of your family."

Keith Saunders

February 13, 2023

5  out of  5 rating by Keith Saunders
"Friendly, competent customer service is so rare that when it occurs it needs to be recognized. Thank you!"

T Prada

February 10, 2023

5  out of  5 rating by T Prada
"Caroline R was very nice and relatable on my call about the increase going around. She was very helpful with the information and service she provided in regards to my policies."

Kaylen Kabbadj

February 10, 2023

5  out of  5 rating by Kaylen Kabbadj
"Caroline F. always takes such great care of me and my policies, anytime I have questions she is there. I had a bill that i did not understand, she was patient and explained everything for me. I can always tell she really cares!"

Erich Ewoldt

February 4, 2023

5  out of  5 rating by Erich Ewoldt
"Thank you for your help!"
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Wills

February 4, 2023

5  out of  5 rating by Wills
"I called today because I had a large increase again in my car insurance. I do not even drive 4000 miles a year. Caroline R. answered the phone. After I loudly proclaimed my innocence she explained it was not my fault but the fact that more people are now driving and having accidents. Also that my car is not rated as safe as I first thought. I got it. This is no longer my grandfathers Florida. Just saying. I have had no accidents or tickets in decades. Caroline R. is a very good agent for State Farm. I'm good."

Nicole Links

February 3, 2023

5  out of  5 rating by Nicole Links
"Quick and fast response as always"

sherlley exceus

February 3, 2023

5  out of  5 rating by sherlley exceus
"Very helpful."

Sravana Kiran

January 24, 2023

5  out of  5 rating by Sravana Kiran
"Caroline Furtado from State farm was very polite and clarified all my concerns. Great customer service"

Ifeatu Emeh

January 20, 2023

5  out of  5 rating by Ifeatu Emeh
"Caroline was really helpful in helping me pay my bill."

Ben Waldman

January 17, 2023

5  out of  5 rating by Ben Waldman
"Craig and team have been extremely professional and the service levels are unmatched in the industry!"

Brandon Wilks

January 17, 2023

5  out of  5 rating by Brandon Wilks
"Zeek was very knowledgable and helpful! Made getting insured easy and couldn't recommend more!"

Jimmy Scarabino

January 10, 2023

4  out of  5 rating by Jimmy Scarabino
"Caroline Rossini was wonderful… Relaxed , pleasant personality, professional in communicating, and answered all my questions…Thanks, Caroline"